WELCOME TO OUR SHOP

This Privacy Policy governs the manner in which ChicPiq collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.chicpiq.com website (“Site”). This Privacy Policy applies to the Site and all products and services offered by ChicPiq.

Your privacy is extremely important to us. This Policy explains how we collect, use, disclose, and protect your personal information. The following outlines our privacy practices:

  • We will identify the purpose for collecting personal information at or before the time of collection.

  • We will collect and use personal information solely for fulfilling the purposes specified by us unless we obtain consent from the individual concerned or as required by law.

  • We will retain personal information only for as long as necessary to fulfill those purposes.

  • We will collect personal information by lawful and fair means and with the consent of the individual when appropriate.

  • Personal information should be relevant, accurate, complete, and up to date as required for its intended use.

  • We will protect personal information using security safeguards to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

  • We will make our privacy policies and practices available to customers upon request.

Personal Identification Information

We may collect personal identification information from Users in various ways, including but not limited to when Users:

  • Visit our Site

  • Register on the Site

  • Place an order

  • Subscribe to newsletters

  • Participate in features, services, or promotions on the Site

Users may be asked for details such as: name, email address, mailing address, and phone number.

Users can always choose to visit our Site anonymously.

We only collect personal information if Users voluntarily submit it. Refusing to provide personal information may limit their ability to participate in some Site activities.

Non-Personal Identification Information

We may collect non-personal information whenever Users interact with our Site. This may include:

  • Browser type

  • Device type

  • Operating system

  • Internet service provider

  • Technical details about User interaction with the Site

Web Browser Cookies

Our Site may use cookies to enhance User experience. Cookies help record information and track user interactions. Users can choose to disable cookies in their browser settings, but doing so may affect the functionality of some Site features.

How We Use Collected Information

ChicPiq may use Users’ information for the following purposes:

1. To Improve Customer Service

Your information helps us respond better to customer service requests and support needs.

2. To Personalize User Experience

We may use information in aggregate form to understand how Users interact with our Site.

3. To Improve Our Website

We continually enhance our Site based on feedback and user behavior.

4. To Process Transactions

We use information provided during order placement solely to fulfill that order. We do not share this information except as necessary to provide the service.

5. To Run Promotions, Surveys, or Features

We may send Users information they have agreed to receive and updates about topics of interest.

6. To Contact You When Needed

We may contact you via email, phone, or SMS to deliver requested information or services.

The email address Users provide during order processing will be used to:

  • Send order details and updates

  • Respond to inquiries

  • Send optional promotional emails (if User opts in)

Users can unsubscribe anytime using the link included in our emails.

How We Protect Your Information

We use proper data collection, storage, and security practices to protect personal information, including:

  • Encryption

  • Secure servers

  • PCI-compliant systems

We strive to create a safe and secure environment for Users.

Third-Party Websites

Our Site may contain links to third-party websites. We do not control or take responsibility for:

  • Their content

  • Their practices

  • Their privacy policies

Browsing third-party websites is subject to their own terms and policies.

Changes to This Privacy Policy

ChicPiq may update this Privacy Policy at any time. We will revise the “updated date” at the bottom of the page when changes occur. Users are encouraged to check this page periodically to stay informed about how we protect their data.

Continued use of the Site signifies acceptance of any updated terms.

Your Acceptance of These Terms

By using this Site, you acknowledge and accept this Privacy Policy. If you do not agree, please do not use our Site. Continued use after updates will be considered your acceptance of those changes.